Ready to cancel The Wall Street Journal? It’s quite a price hike after the initial promotion ends, although you can always quit and rejoin as a new customer to save big.
Before cancelling your Digital or Print subscription, start with one question: Who bills you? If you signed up directly with WSJ, you can use its Customer Center or call customer service. If your receipt comes from Apple, Google Play, or another provider, manage the subscription through that provider instead.
There’s one detail worth checking before you click “cancel”: If you have a six-month or annual WSJ subscription, the way you cancel may affect your refund.
Here’s one of today’s best WSJ offers to cancel and renew at a much lower price, plus how to handle cancellation.
How to Cancel a WSJ Subscription Online
If WSJ bills you directly:
- Sign in to the WSJ Customer Center.
- Open Manage/Cancel Subscription and select the subscription you want to cancel.
- Follow the prompts until you receive confirmation.
- Save the confirmation and check the date your access or delivery will end.
WSJ lists its Customer Center as an official way to cancel. If you don’t see your subscription, check that you signed in with the email address used to purchase it.
Before canceling a six-month or annual plan online: Read the refund section below. For plans purchased on or after July 9, 2026, WSJ says you must call to receive an eligible prorated refund; online cancellations do not qualify for one.
How to Cancel WSJ by Phone
Call 1-800-JOURNAL (1-800-568-7625) and ask to cancel your subscription. Have your account email or customer information handy. Before ending the call, ask the representative to confirm your cancellation date, your last charge, and whether you’ll receive a refund.
Calling is especially useful if you have a six-month or annual plan and want to discuss a prorated refund.
What Happens After You Cancel WSJ?
For a monthly or quarterly subscription, WSJ says cancellation takes effect at the end of the current billing period. You won’t receive a refund for that period, but your access or print delivery continues until it ends. Future subscription charges stop.
The rules for six-month and annual subscriptions depend on when you purchased the plan and when you cancel:
- Purchased before July 9, 2026: If you cancel before the final 30 days, WSJ says your benefits end immediately and you receive a prorated refund. In the final 30 days, access continues through the period and there is no refund.
- Purchased on or after July 9, 2026: If you cancel before the final 30 days, an online cancellation lets your benefits continue through the period without a refund. To receive an eligible prorated refund, WSJ says you must cancel through its call center. In the final 30 days, there is no refund and benefits continue through the period.
Check your purchase date and plan terms before choosing a method. That quick look could make a meaningful difference on a longer subscription.
What If You Subscribed to WSJ Through Apple or Google Play?
Check your purchase receipt or bank statement to see who bills you.
- If Apple bills you, open Settings → your name → Subscriptions on your iPhone, select the WSJ subscription, and tap Cancel Subscription.
- If Google Play bills you, open your Google Play subscriptions, select WSJ, and choose Cancel subscription. Follow the prompts to finish.
Deleting the WSJ app does not cancel a Google Play subscription. If you subscribed through another company, check that provider’s cancellation terms. This includes student subscriptions!
FAQs About Canceling a WSJ Subscription
Yes. If WSJ bills you directly, sign in to its Customer Center and look for Manage/Cancel Subscription(s). For a six-month or annual plan purchased on or after July 9, 2026, call instead if you want to request an eligible prorated refund.
Monthly and quarterly plans are not refunded; access continues until the billing period ends. Six-month and annual refund rules depend on your purchase date, timing, and whether you cancel by phone. For monthly plans, your billing stops after the month you already started.
Call 1-800-JOURNAL (1-800-568-7625).
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I’m a dad of four, including 3 kids and a Hungarian Vizsla who is my partner about 22 hours a day. I’m a Philly sports fan and enjoy writing about wellness, saving money, and personal finance. Thanks for reading!